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FAQ Frequent Asked Questions : 1. Are the products authentic?
No, we handle the shoes are replicas,there are factories variants.However, they are all made according to authentic
ones with quality guaranteed.We have an excellent reputation on the Internet for selling Brand shoes. Buyers are all very
satisfied with shoes from us. 2. Are the shoes in the original box ?
Yes.All shoes come in the original box and some of with the retro card.Merchandises are carefully surrounded in
protective material and packaged in a our inventory wrap. Be aware that shoe boxes sometimes become damaged due
to poor handling by shipping carriers. 3. What size do you have?
Our website have man and women shoes, you can find the size in our website. And bigger sizes available on your
requests.Most shoes are in European , US or UK sizes. If you are not sure, please click the size chart. 4. Do you do retail or wholesale?
We sell single pair of shoes as well as bulk purchases. Price is for retail orders. For wholesale, we offer 5-15%
discount depending on quantity and quality of items. To qualify for wholesale discount your order must have minimum
of 50 pairs. 5. Do you design shoes that we want?
Yes, tell us your requirements and send the pictures to us. We will discuss the next step. 6. How do I place orders?
A . Select the items you are interested in from our website and let us know the item numbers by sending e-mail to us or chatting with us online.
B . We quote the price to you and make an invoice for you to confirm.
C . You make payment. When the payment is ok, we send out the products to you by door to door Express mail.
D . Inform us when the package reach you. 7. Can I order a pair of shoes as samples?
Yes, we accept samples orders, we accept any quantity order. 8. How long can I receive my shoes?
We will send the products within one or two days after receiving your payment and it will take about five to seven working
days for the products reach you after our sending.There is no shipping on Saturday and Sunday. 9. How can I know my order status?
Once we send the shoes, we will give you a tracking number, with which you can check your order online. We will also
keep an eye on your shoes until you receive them. 10. Is there Minimum Order required ?
We doing retail and wholesale business,customers not limited to order fixed quantity,you can even order one pair,
however different quantity get different discounts,if you would get a lower price,you should try to make an order at or
about 6 pairs. if your purchasing for re-wholesale,you can order 12 pairs/carton. 11. How the products are delivered?
Usually we send the products via air express like EMS.TNT.UPS.DHL.FedEx and so on . 12.If there is a problem with the shoes I have received, what should I do ?
If there is any problem with your order, please contact us immediately. Inform us of the problem with your order and
we will resend free. 13. Do you have it or can you order it for me if I don"t see the items I want on your web site?
Yes, if you are searching the model and style are not on our Website, please send the pictures to us, we could most
probably to find them for you at a great price . 14. How do I contact any other further questions?
Please feel free to send Email to us or phone,our staff will reply you ASAP.
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